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Dosteen Doors and Shutters LLC

Ground Floor, Al Nabooda Warehouse, Office # C/18, Al Qusais, Dubai
Landmark: Near Tasjeel
P.O.Box: 231002, Dubai
Fax: +971 4 2582320
Total door solutions for industrial & commercial projects (Civil Defense Approved), Roller shutters fire rated, Steel doors fire rated, Hangar doors, Access scaffolding & acoustic folding partition

WE are the leading Supplier & Installer of Fire Rated / Non- Fire Rated Commercial and Industrial Rolling Shutter, High Speed Door, Hangar Door (Sliding & Fabric), Blast Resistant Door, Garage Door, Sectional Over Head Door, Dock Leveller, Dock Shelter, Scissor Lift, Smoke and Fire Curtain in the UAE & Oman. Our products are well accepted with leading developers, consultants, government entities, defence establishments, oil & gas industries.

Since its inception in 1998 in Oman and in 2005, in the UAE, Dosteen has been known for its quality, commitments, engineering solutions, professionalism and customer satisfaction. That’s how we have been awarded with ISO 9001, ISO 14001, and OHSAS 18001. This has been ingrained in our entire process and methodologies, and thereby delivering the highest satisfaction to all interested parties. We represent many world leaders in doors, fire curtains and logistic solutions in the UAE.

Dosteen prides itself on operational excellence, which can be directly attributed to our highly competent and diverse workforce. Our experienced marketing team will be regularly in touch with the consultants and contractors to update on the recent products and market trends.

Our core values of excellence, integrity, leadership, respect and teamwork underpin the way we work together to provide our clients with efficient and safe operational services.

SERVICE AND ANNUAL MAINTENANCE

Dosteen is a leading Doors and Logistical solution provider and we cater to the Commercial, Industrial, Residential, Defence, Oil & Gas industrial applications in the UAE and Oman. Our high standard products are supported by our value added services.

 As a reliable and long term partner, our philosophy is to support our customers in optimizing the results in daily business. Therefore, individual customer service after delivery is of high importance for Dosteen.

 ICS features :

1. Site Survey

2. Repair and maintenance work

3. Installation and commissioning

4. Genuine spare parts

5. Fixed service call fees

Problems arise when you least expect them and the customers will require to solve it on an Emergency basis. We have a Call out service team dedicated for service maintenance. All our Service team are experts in the field and are factory trained and certified. The service team is Available for support through telephone, email and/or onsite services 24X7.

Apart from our ICS, we have a full-fledged division for the AMC.

Our customised solutions as part of AMC provide value for money. Our experienced technical team makes sure that the issues reported by customers are sorted out in hours instead of days. The AMC ensures maximum reliability and high availability of system functions at predictable costs for the entire period of performance.

 AMC features :

1. Coordination and Support

2. Preventive Service and Maintenance

3. Failure /Emergency Services

4. On-site Service

5. Repair/Replace Faulty Components

6. Genuine Spare Parts

7. Maintenance and Replacement Consultation

8. Fixed Annual Fee

9. Minimum downtime

 ANNUAL MAINTENANCE CONTRACT (AMC)

1. Preventive Maintenance

2. Reactive Maintenance

 We provide ICS and AMC for the following products:

1. Roller Shutters

2. Lateral sliding fire shutters

3. Sectional overhead doors

4. High Speed Panel Doors

5. High Speed Doors (Mechanical)

6. Sliding Doors

7. Loading Dock Equipment

8. Scissor Lifts

9. Fire Curtains

10. Smoke Curtains

11. Blast proof doors